Hairdressers are always late?

Hairdressers are always late?           

On occasion I will work outside of the salon as an educator. I teach stylists how to earn in the top 5% and retire rich. A rare thing in this industry but it does and can happen. The salon I’ll use as an example is or was in Canton. We were scheduled to begin at 6 p.m. that night, so I arrived early to visit with the staff and owner. When it was time to begin the owner asked me to wait because his star stylist had yet to arrive. We stalled and at 6:20 the star walked in. The owner said “You’re late. ” She looked and said, “Hairdressers are always late”. Really? Not at my salon. I told the owner he should fire her right then, but he said he couldn’t because she was so busy. I told him he was being held hostage like so many other owners and needed to set an example for the other employees. He said he would think about it. Well a year later they are closed and his dream salon is a memory. The point is that she was right on behalf of the industry but not here. I have a zero tolerance for ongoing lateness and treat this salon as any serious corporation would. I tell staff often, “It’s what’s convenient for the client and not you.” If they disagree I wave good bye. As owner I want only the best for our clients and am proud that in this salon late is not an option. Thank you for your support. Edwin